Terms of service

This website is operated by Trentics. Throughout the site, the terms “we”, “us”, and “our” refer to Trentics. Trentics offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. BUSINESS INFORMATION

Trentics is the operating trade name under the registered legal entity Vega Textiles.

• Trade Name: Trentics

• Support Email: trenticsin@gmail.com

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

3. PRODUCTS & ACCURACY OF INFORMATION

We make every effort to display the colors, features, and specifications of our products as accurately as possible.

• Availability: Products may have limited quantities and are subject to return or exchange strictly according to our Return & Refund Policy.

• Modifications: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to discontinue any product at any time without prior notice.

4. ACCURACY OF BILLING & PAYMENTS

All prices on trentics.com are listed in INR (₹) unless stated otherwise.

We reserve the right to:

• Refuse or cancel any order you place with us.

• Modify product prices or shipping fees at any time without prior notice.

• Cancel orders in cases of pricing errors, technical glitches, or suspected fraudulent transactions.

Prepaid payments must be successfully processed through our authorized payment gateways before order dispatch begins.

5. SHIPPING & FULFILLMENT

We utilize third-party logistics partners and shipping aggregators (such as Shiprocket) for order fulfillment and tracking.

• Courier Delays: While we aim for prompt delivery, Trentics is not liable for operational delays caused by courier partners, weather conditions, or local transit disruptions.

• Non-Delivery / RTO: Orders returned to us due to incorrect addresses provided by the customer or repeated non-availability during delivery attempts may incur reshipping charges.

6. LIMITATION OF LIABILITY

• Product Usage: Trentics and Vega Textiles shall not be held liable for any personal injury, loss, damage, or malfunction resulting from improper usage, neglect, or handling of any products purchased from our store. Use of all products is at your own risk.

• Service Availability: We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

7. INTELLECTUAL PROPERTY

All content on this website—including images, product graphics, custom logo designs, website copy, and brand assets—is the exclusive property of Trentics. Unauthorized copying, reproduction, or distribution of our media and intellectual property is strictly prohibited.

8. THIRD-PARTY LINKS & INTEGRATIONS

We may provide access to third-party tools and external services (such as payment gateways, shipping trackers, and live chat widgets) that we neither monitor nor control. You acknowledge and agree that we provide access to such tools ”as is” without warranties of any kind.

9. GOVERNING LAW & JURISDICTION

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

10. CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates directly to our website. It is your responsibility to check our website periodically for changes.

11. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

• Trade Name: Trentics

• Email: trenticsin@gmail.com